Privacy Policy - Simonwebbecentral

At simonwebbecentral.com, we are deeply committed to protecting your privacy and preserving the security of your personal data. This Privacy Policy outlines how we collect, use, store, and share your information, in full compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws. We encourage you to read this document carefully so that you understand your rights and our responsibilities.

1. Commitment to Your Privacy and Data Protection

Your trust is essential to us. simonwebbecentral.com recognizes the significance of privacy and is fully dedicated to maintaining the confidentiality, integrity, and availability of your personal data. We apply industry-standard technical and organizational safeguards to help ensure a safe and compliant online experience for all users.

2. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to all personal data collected or processed by simonwebbecentral.com through your use of our website, services, and communications. simonwebbecentral.com acts as the “data controller” under the GDPR and as a “business” under the CCPA, which means we determine the purposes and means of processing your personal data.

3. Categories of Personal Data We Process

We may collect and process the following categories of personal data:

a) Usage Data
Includes information about your interactions with the website such as IP address, browser type, pages visited, time spent on pages, referrals, and device diagnostics. This information helps us understand how users use our services.

b) Account Data
Includes your name, billing address, shipping address, email address, phone number, and other contact information provided when creating an account.

c) Profile Data
Includes preferences, purchase history, saved content, behavioral data, personalization settings, and other information associated with your user profile.

d) Communication Data
Includes the content of customer support tickets, feedback, inquiries submitted through our contact forms, and records of communications with us.

e) Technical Data
Includes information about the device you use to access simonwebbecentral.com (e.g., operating system, screen resolution, browser type, unique device identifiers, system settings).

f) Transaction Data
Includes payment method details (processed via secure third parties), order history, shipping addresses, and delivery confirmations.

g) Preference Data
Includes your stated interests, marketing preferences, communication settings, and consent records related to receiving promotional messages.

4. Legal Bases for Data Processing

We rely on various lawful bases to collect and use your personal data as permitted under GDPR and CCPA, including:

– Consent: When you voluntarily provide personal data or accept the use of cookies and marketing communications.
– Contractual Necessity: When processing is necessary to fulfill a contract with you, such as completing a purchase or providing customer service.
– Legitimate Interest: When it is in our legitimate interest to manage, improve, and personalize our services without unduly affecting your rights and freedoms.
– Legal Obligation: Where we are required to comply with legal or regulatory obligations.

5. Your Rights Under Data Protection Laws

Depending on your location and applicable regulations, you have the following rights in regard to your personal data:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data under certain conditions.
– Right to Restrict Processing: You may request limited processing of your data.
– Right to Data Portability: You have the right to obtain your data in a structured, commonly used format to transfer to another provider.
– Right to Object: You may object to processing based on our legitimate interests, including for direct marketing purposes.
– Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable data protection regulations.

6. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

– Encryption of sensitive information during transmission and storage.
– Regular security audits and updates to our systems.
– Role-based access controls to limit data accessibility.
– Secure data backup and recovery protocols.
– Staff training programs on data protection and information security.

7. International Data Transfers

Where personal data is transferred outside of the European Economic Area (EEA) or your country of residence, we ensure such transfers are protected through appropriate safeguards, such as the use of European Commission-approved Standard Contractual Clauses or binding corporate rules. simonwebbecentral.com complies with relevant cross-border data protection requirements as mandated by applicable jurisdictions.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations. The general retention periods include:

– Usage and Technical Data: up to 12 months.
– Account, Profile, and Communication Data: retained until account closure or 5 years after the last interaction.
– Transaction Data: retained for legal and tax obligations (generally 7 years).
– Preference Data: as long as active consent is maintained.

9. Cookie Policy

We use cookies and similar tracking technologies on simonwebbecentral.com for the following purposes:

– Essential Cookies: Necessary for website functionality and user authentication.
– Functional Cookies: Improve site functionality and user experience.
– Analytics Cookies: Help us understand how users interact with the website (e.g., Google Analytics).
– Performance Cookies: Track loading times, error diagnostics, and usability metrics.

We do not use cookies to collect sensitive personal information. You can manage your cookie preferences as detailed below.

10. Cookie Management and Compliance with GDPR & CCPA

You may control or disable cookies using your browser settings and our website’s cookie banner tool. Upon your first visit to simonwebbecentral.com from an EU or California IP address, we will request your consent for non-essential cookies in accordance with your local laws.

California residents may exercise their right to opt-out of the sale or sharing of personal data using our cookie settings page or by contacting us directly at [email protected].

11. Special Protections for Children

simonwebbecentral.com is not intended for children under the age of 13 and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13 without verified parental consent, we will take prompt steps to delete it. Parents or guardians who believe we may have inadvertently collected such data are encouraged to contact us immediately at [email protected].

12. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time in response to legal, technical, or business developments. Significant changes will be communicated on simonwebbecentral.com or via email. We encourage users to periodically review this page to remain informed of how we protect their data.

13. Contact Us

If you have any questions about this Privacy Policy, your rights, or how we process your data, please contact:

Email: [email protected]
Website: https://simonwebbecentral.com

We are committed to ensuring your privacy is respected and protected. Please reach out to us with any concerns or if you require assistance in exercising your data protection rights.