Privacy Policy for simonwebbecentral.com

1. Introduction

At simonwebbecentral.com, we are firmly committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines the types of personal data we collect, the purposes for which it is used, your rights regarding your data, and how we safeguard it.

We adopt a privacy-first approach in our operations and aim to maintain transparency, integrity, and security in all aspects of data processing.

2. Scope of Policy and Data Controller

This Privacy Policy applies to all users of simonwebbecentral.com, including visitors, registered users, and customers who engage with our website or services. The entity responsible for data processing (the “data controller”) under this policy is:

Simon Webbe Central
Website: simonwebbecentral.com
Email: [email protected]

By using our website or submitting any personal information to simonwebbecentral.com, you agree to the terms set out in this Privacy Policy.

3. Categories of Data We Process

We collect and process the following categories of personal data:

a. Usage Data
Includes information such as your IP address, browser type, operating system, pages visited, session duration, and referring site. This data helps us understand how users interact with the site.

b. Account Data
If you create an account, we collect identifying details such as your full name, email address, billing/shipping address, telephone number, and any other information necessary to facilitate account services.

c. Profile Data
Comprises your preferences, purchase history, browsing habits, and activity logs. This enables us to customize content and improve your experience.

d. Communication Data
Includes correspondence through contact forms, email exchanges, support tickets, and other communications with simonwebbecentral.com.

e. Technical Data
Includes device identifiers, operating system version, browser plugins, screen resolution, language settings, and network information.

f. Transaction Data
Includes order details, billing information, payment method (excluding full card details), delivery instructions, and associated identifiers.

g. Preference Data
Includes your opt-in or opt-out status for marketing communications, product and content interests, and interaction preferences.

4. Legal Bases for Data Processing

We rely on the following lawful bases to process your personal data in accordance with GDPR:

– Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., fulfilling a product order or providing requested services).
– Legitimate Interests: For business purposes such as improving our website, fraud prevention, direct marketing (where permissible), and maintaining security, provided those interests are not overridden by your data protection rights.
– Consent: For optional services, such as newsletter subscriptions or placing non-essential cookies, where your explicit consent is obtained.
– Legal Obligation: Where processing is required to comply with a legal requirement.

Under the CCPA, our data processing falls under the “business purpose” and “commercial purpose” as defined by the Act.

5. Your Rights

Under applicable data protection laws, particularly the GDPR and CCPA, you have the following rights regarding your personal data:

– Right of Access: Obtain confirmation and access to your personal data.
– Right of Rectification: Correct incomplete or inaccurate data.
– Right to Erasure: Request deletion of your personal data, subject to legal obligations.
– Right to Restrict Processing: Limit how your data is processed in specific contexts.
– Right to Data Portability: Receive your data in a structured, commonly used format and transmit it to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Non-Discrimination (under the CCPA): You will not be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement a range of organizational and technical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

– Encryption of data in transit and at rest
– Secure access controls and authentication protocols
– Routine system audits and monitoring
– Server backups and disaster recovery procedures
– Staff training in data protection and information security

7. International Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including those not deemed to provide an adequate level of data protection by the European Commission. Where such transfers occur, we use standard contractual clauses and other approved safeguards to ensure your data is adequately protected.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including fulfilling legal, regulatory, tax, accounting, or reporting obligations. Data retention periods include:

– Account and Profile Data: Kept for duration of account activity and up to 24 months after inactivity.
– Transaction Data: Retained for 7 years for tax and audit purposes.
– Communication Logs: Retained for 24 months.
– Technical and Usage Data: Retained for analytics purposes up to 12 months.
– Marketing Preferences: Retained until consent is withdrawn.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on simonwebbecentral.com. The types of cookies include:

– Essential Cookies: Necessary for website operation and secure login.
– Functional Cookies: Enable improved functionality and personalization.
– Analytics Cookies: Help us understand visitor behavior and site usage through tools like Google Analytics.
– Performance Cookies: Measure system performance and uptime.

10. Cookie Management and Compliance

When you first visit simonwebbecentral.com, a banner gives you the choice to accept, decline, or customize which non-essential cookies you allow. You can manage your cookie preferences at any time via your browser settings or through the site’s cookie control panel.

Our cookie use dovetails with the requirements of GDPR and CCPA. Where required, we obtain prior user consent and provide transparent information about the use of personal data for tracking and advertising.

11. Protection of Children’s Privacy

simonwebbecentral.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that such data has been collected without verified parental consent, we will take immediate steps to delete it. Parents or guardians who believe that we may have inadvertently collected information about a minor may contact us at [email protected].

12. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Where changes affect the nature of processing or your rights, we will notify you via email or prominent notice on our website. Continued use of simonwebbecentral.com after such updates constitutes your acceptance of the updated policy.

13. Contact

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Simon Webbe Central
Email: [email protected]
Website: simonwebbecentral.com

We are committed to upholding your privacy rights and maintaining full compliance with applicable privacy regulations. Users are encouraged to contact us at any time with questions or concerns regarding the handling of personal data.